Premium service and support

Each of our clients becomes a long-term strategic partner as they join the Ad-Juster family. Our premium support and services are just as important as the quality and effectiveness of our tools and solutions. We’re here for you throughout your new success story.

Account Management

Whether you’re a startup or veteran company, markets expand and contract, technology changes, and your needs evolve. We deliver personal, high-touch support to help you scale and pace to optimize operations. We’re always here to discuss your current situation. You can also count on us for help reevaluating your strategy to meet future needs. Let’s work together to make sure you and your business are equipped with the right tools.
You can have any and all your teams trained on the full Ad-Juster suite to make sure you’re getting exceptional value from each tool. We build strong relationships across your teams to make sure your entire organization is successful. Just like our platform leverages the most connections in the industry, the Ad-Juster Account Management team makes as many connections with your organization as possible to enhance your operations.
Ad-Juster Data Reporting Onboarding and Training
ONBOARDING AND TRAINING
Initial training for your team covers setup of servers, submission of unsupported servers to be added to our development queue, setup of common use-case reports and templates, and establishing 90-day goals.
Ad-Juster Data Reporting Onsite Training
ONSITE TRAINING
8-hour, on-site custom training session and workflow implementation.
Ad-Juster Data Reporting Advanced Training
ADVANCED TRAINING
4-hour, one-on-one training that covers advanced tools, including Ad-Juster Programmatic Data Management, Direct Data Management, Mapping Management, Data Import, Tag Scanning, and Data Visualizer.
Ad-Juster Data Reporting Consulting Services
COMPANY-WIDE DATA EVALUATIONS
24 hours of consulting services whereby Ad-Juster evaluates each department’s data and reporting requirements, complete with a comprehensive report covering department use cases and recommendations for automating report generation.
Ad-Juster Data Aggregation User Training
BASIC USER TRAINING
2-hour webinar for an educational overview of Ad-Juster dashboards and reports.
Ad-Juster Data Service Project Management
CROSS-TEAM PROJECT MANAGEMENT
16 hours of consulting services whereby Ad-Juster project manages to implement reports for cross-team usage and effective workflows.

Technical Client Services

You can rely on Ad-Juster Technical Client Services throughout the entire strategic relationship between our organizations. Contact us to take advantage of the always-there-for-you services that deliver:
ADVANCED TROUBLESHOOTING
SMOOTH IMPLEMENTATION
OPTIMAL OPERATION
CUSTOM REPORT-TEMPLATE BUILDING
PROGRAMMATIC CONFIGURATION SETUPS
Ad-Juster Technical Client Services will make sure you get the connections, metrics, dimensions, and reports you need, exactly how you need them. We’ll help you capitalize on the latest innovations and get the most from all your Ad-Juster tools and operational data.